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Spain


Madrid
Besides the Group’s corporate headquarters, Digitex has a building with over 600 operating positions. A voice platform distributed and designed in accordance with the operating criteria necessary to guarantee a rise in the business's figures. Digitex Madrid offers customer service and support, information services, database processing and updating, fraud control, quality improvements, and invoice processing and commercial order management.
Sede Central
Calle Titán, 8
28045 Madrid
917741412

Calle Teniente Coronel Noreña, 30
28045 Madrid
Tf: 917741400
Fax: 917741401
León
Digitex León has a factory, with over 600 operating positions. This is equivalent to 1000 professionals offering services such as Residential Customer service, Technical Support, as well as handling incoming and outgoing calls for different campaigns.
Parcela M-54 Polígono Industrial de León 2ª fase
Santo Venia de la Valdoncina
24231 León
T. +34 987 34 62 72/73/74
Albacete
1.500 square meters equipped with the latest technology, with 250 to 300 operating positions, each one occupied by two or three people, one on each shift, able to offer service 24 hours a day. It has four training rooms and a CPD (Data Center). At Digitex Albacete, we provide customer service and order management, as well as services for channel sales and customer satisfaction.
Calle Municipio Molinicos, 9 - 11
Edificio Postensa Fase 1
02006 Albacete
Tf: 967 244 357
Fax: 967 244 362
La Carolina, Jaén
280 operating positions and more than 700 professionals. At La Carolina (Jaen), we offer portability services and residential customer service. A factory with a total area of 2,397.60 m2 and an integral mobile phone calling center for the general public.
Calle Suiza, s/n
Polígono Aquisgrana II
23200 La Carolina JAÉN
Tf: 953 685 101
Fax: 953 662 142
Talavera de la Reina
A factory with more than 400 operating positions, capable of giving customer technical support for services regarding broadband, narrow band and added value, besides offering services to the Mobile Phones distribution channel and sales force. It also counts on a local electronic network with an extended warranty and a 7 x 24 x 2 maintenance contract, which means support 24 hours a day, 7 days a week and a maximum response time of no more than 2 hours.
Calle Calera, nº 48
45600 Talavera de la Reina (Toledo)
Tf: 925 721 965
Fax: 925 818 204
Barcelona
Currently with 42 operating positions, the Catalonian platform offers quality control services for the commercial system's contracting, commissioning and recording.
Calle Samontà 19- 21
Centro Empresarial Inmocanal
08970 Sant Joan Despi (Barcelona)
Tf: 934 773 804
Fax: 934 993 804
Aranda de Duero
At Digitex Aranda, we offer services such as telephone customer service, information search and real time query resolution. 150 operating positions as well as product and service sales and information, customer service and the order management.
Plaza de la Virgencilla 7
Plantas 2 y 3
09400 Aranda de Duero
Tf: 91 774 14 99
Central
America
Guatemala
Our headquarters in Guatemala, known as Torre Granito (Granite Tower), is located in the heart of downtown, next to our main Clients, with a capacity of 650 operating positions built on a scalable architecture for voice and data based on Avaya and Cisco.

Digitex Guatemala offers Outsourcing solutions for Client and User Management (Inbound / Outbound: Technical Support, Help Desk, Customer Service, Order Response, Financial Services, Information, Collections, Payment Reminders, Up-Selling, Cross-Selling), Collections and BPO Process Management.

Our list of Clients is made up of Regional Operations, of Offshore for Spain and primarily the USA because of the geographical proximity and of the bilingual population that exists in Central America.
Edificio Torre Granito
Blvd.Los Próceres 18-67
Zona 10 - Guatemala 01010
Tf: (502) 22770500
El Salvador
In El Salvador, with a capacity for 250 workstations, we offer outsourcing to the main Local Corporations for Multichannel customer service and BPO processes. The interconnection of our platforms in Guatemala and El Salvador allows us to guarantee high levels of availability and excellence operating.
Edificio Digitex El Salvador
Boluevard Jardines de la Hacienda- Zona
Comercial 2 – No 3- Antiguo Cuscatlán - La Libertad, El Salvador, C.A.
TEL 503.2210.0333
FAX 503.2287.43.34
South
America
Lima
On December 3rd, 2006, the third headquarters in the Andean Region, located in Lima, Peru, successfully started operations WE currently have 850 operating positions, with growth perspectives in Lima and other cities in the country, providing inbound and outbound handling outsourcing services. Digitex Peru is equipped with advanced voIP technologies, installed at our modern headquarters in San Isidro, the main Financial District of the City, to provide the best service to the most demanding customers, inside and outside the country.
San Isidro:
Av republica de Colombia 717 piso 5
Lima, San Isidro

Surco:
Av prolongación primavera 2142
Lima, Surco.




Manizales
At Manizales, we have two operating platforms that add up to 1,200 positions. Offering local services as well as Off-Shore services for Spain.
Planta Centro
Cr 20 Cl 25 Esquina
Manizales, Colombia
Tf: 889 68 06
Fax: 884 99 96

Ed. Bolívar
Cl 21 No 22 - 57
Manizales, Colombia


Bogotá
Digitex Andino currently has 4 operating platforms. The main operating headquarters are located in the city of Bogotá and has 600 operating positions.
Carrera 11 No. 71-73, Of. 403
Bogotá, Colombia
Teléfonos: (57) (1) 3215427 / 53 / 64
Ibagué
Recently inaugurated, Digitex’ new platform has capacity for 1,000 new positions.
Chile
Our relationship with Chile is long dated. At present, Digitex Group has in process the expansion of its infrastructures that will cover not only Santiago de Chile (as country's capital city) but other large cities of the country.
North
America
EE.UU.
Digitex Group is strategically positioned to offer its services to US customers, through the implementation of an important near shore platform.
México
Av. Santa Fe No. 495 Piso 4
Col. Cruz Manca. Delegación Cuajimalpa
México D.F. C.P.05349
Distrito Federal, México
Tel +52(55)33005575
Fax: +52(55)33005510
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